How hostels can develop innovative and data-led guest experiences
David Turnbull – SnapShot
ITB Berlin 2018, WYSE Workshop area – Wednesday, 7 March 2018 – 17:00 – 17:30
Experiences create lasting memories that develop strong connections with your brand, so how can you focus on making great experiences for your guests? Join David Turnbull of SnapShot as he discusses how hostels and other youth travel accommodation providers can develop innovative and memorable experiences with the data and technology at their fingertips.
David Turnbull is the Co-founder and Chief Commercial Officer of SnapShot, serving on the Board of Directors. His focus is on growing SnapShot to help hotels and partners access and use their data to forward hotel technology. Having been involved with revenue management, distribution and hotel analytics for more than 20 years, David has worked to develop from grassroots some of the most forward thinking hotels and hotel companies such as Design Hotels, citizenM and 25hours to name a few. As a co-chair of the HEDNA Hotel Analytics Working Group, guest lecturer at ESSEC and EHL in addition to speaking at events around the world, David is a known and passionate hospitality technology thought leader.