This report provides a summary of survey results derived from the WYSE Travel Confederation COVID-19 Travel Business Impact Survey for the period March – August 2020, namely core questions on demand changes, top concerns and actions, messaging to consumers, business outlook and recovery forecast. Key take-aways from these results are summarised in each section. The report concludes by highlighting the interconnectedness of different types of businesses dealing in youth, student and educational travel and some important issue areas for all active in the industry to monitor in the coming period.
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