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Manchester, United Kingdom — 22-25 September 2009

WYSE Archives

Industry Panel Manager

Job Description:

WYSE Travel Confederation has a series of industry sector panels that are part of the representative structure of the association. These panels are made up of elected members from each market segment whose roles are to provide intelligence and market feedback to WYSE Travel Confederation and to also communicate the activities of the Confederation to the members in each sector.

Position Objective

The Industry Panel Manager is responsible for the development and delivery of WYSE Travel Confederation’s strategies, plans and activities targeted to members by working collaboratively with members, industry and government stakeholders. The Industry Panel Manager is representative for each sector and is the “go to” resource for all matters relating to changing trends and news. 

key relationships

The Industry Panel Manager reports to the Director General and should be capable of building strong relationships with all stakeholders and then disseminating business intelligence to colleagues and members appropriately.

The work of the Industry Panel Manager will require interaction and collaboration with the entire WYSE Travel Confederation team, including the Events, Membership, Policy & Destination Development, Research & Education and Marketing business units.


The role, key duties and responsibilities of the Industry Specialist are underpinned by the mission and core strategic pillars of WYSE Travel Confederation:


To strengthen the global youth travel industry through research, education, advocacy and new business opportunities. 

Core strategic pillars:

  1. Representation and advocacy:

To be the global representative body for all youth, student and educational travel businesses and to be recognized as the first port of call, the go-to and key influencer of youth travel policy

  1. Networking and trading:

Develop and deliver world-class trade events and networking opportunities for the global youth, student and educational travel industry

  1. Industry research:

Conduct high quality research and be recognized by the industry as the primary and trusted resource hub for research and intelligence relating to the youth, student and education travel sector

  1. Education:

To deliver high-quality and relevant industry educational content to members and the broader tourism community through a variety of platforms, at events and via webinars.

Also included as part of our key strategic objectives is:


Achieve membership growth that is strategic, relevant and aligned to the strategic priorities of WYSE Travel Confederation and delivers ROI for members

KEY Duties

Advisory panel:

  • Manage and coordinate the direction, activities and administration of WYSE Travel Confederation’s Industry Panels.


  • Develop and implement a membership outreach plan which incorporates frequent, consistent and on-going telephone communication with members.
  • Identify and target potential leads for membership conversion as per KPI’s, in collaboration with the WYSE membership team.
  • Foster and maintain excellent working relationships with WYSE Travel Confederation members and sector related organisations and associations within the wider youth travel industry.

Networking and trading:

  • Identify, target and drive attendance to WYSE events of members and non-members.
  • Identify and secure partnerships and sponsorships from both traditional and non-traditional sources that will help support the advancement of WYSE Travel Confederation’s work within the sector.

Industry research:

  • Undertake extensive and on-going desk-top research and member/industry consultation to ensure WYSE is up-to-date with industry and market trends and forecasts pertaining to all sectors.


  • To work with the Research and Education Manager in identifying relevant speakers and topics for WYSE events.
  • Search, collate and post relevant news items.

Core Responsibilities

  • Principle source of information and advice on issues
  • Coordinate the development of annual action plans
  • Prepare reports for the Executive management team as required on proposals, business cases and final analysis of sector related programmes and activities throughout the year
  • Represent WYSE Travel Confederation at relevant industry events, trade shows and conferences

Key Selection Criteria  

  • Solid knowledge of the global youth, student and educational travel industry with a focus on key international trends.
  • Detailed understanding of legislation and policy.
  • Proven experience in managing complex relationship issues with an ability to influence and persuade groups to achieve WYSE Travel Confederation objectives and outcomes.
  • Demonstrated ability to research and analyse complex problems/issues, assimilate information quickly and develop recommendations and reports for the Executive team and Board
  • Strong conceptual and analytical skills with demonstrated experience in the development, implementation and evaluation of industry development programmes and events.
  • Extensive experience in the areas of policy, product development and marketing strategy development and implementation
  • Proven ability to build strong relationships, influence and negotiate across a diverse range of member, business and industry stakeholders.
  • Capacity to think strategically and develop innovative solutions for the organisation.
  • High level verbal, written communication, administration and presentation skills
  • Demonstrated ability to work independently as well as participate in activities as a team member.
  • Attention to detail and the ability to resolve issues in a timely and efficient manner

 Other Relevant Skills, Knowledge and Experience

  • Detailed understanding of the overarching issues affecting the youth, student and educational travel industry.
  • Experience of working with external stakeholders
  • Ability to develop and maintain positive relationships at all levels of the WYSE Travel Confederation membership community and wider industry


  • A tertiary qualification in tourism, marketing, communications or business is preferred and extensive experience within the tourism industry will be considered favourably.
  • Working knowledge of Microsoft Office products including PowerPoint.
  • Experience and discipline to work with a CRM


  • The job is located at the WYSE Travel Confederation Offices in Amsterdam and is based on a 40-hour week, Monday to Friday.
  • Salary range €40,000 to 45,000 per annum.
  • Overtime is not normally necessary but extra time is required during our main trade events but lieu time can be taken by arrangement.
  • There will be some international travel to attend various events, these are decided on an individual requirement basis for each event.


Annual contract, Full-time. The successful applicant must have a valid visa or work permit for the EU that is valid for at least two years.


Keizersgracht 174-176, 1016 DW Amsterdam, The Netherlands