Mews simplifies check in with new, free, customised kiosk
Our member and ITB Berlin co-exhibitor, Mews, announces the launch of their future-proof reception kiosk, the Mews Operator. The Operator is a free kiosk app that any property can have up and running in minutes with any Android tablet.
According to Mews: “A handful of enlightened hotel groups like CitizenM have taken the initiative to custom-build successful check-in/out kiosks at their own properties but many others who attempted to follow their lead have failed. In the end, most ended up spending up to €50,000 for a company to build each bespoke kiosk and too often these crude boxes are clunky and the software regularly judders to a halt.
Instead of focusing on an intrusive hardware solution, we thought we should give hotels back that freedom to design their own guest experiences. We like to think of the Operator as a simple optimised workflow that gets guests from lobby to room as quickly as possible, while still giving you the ability to create the arrival experience you prefer.”